Vortex Swim spa reviews Canada


Francois Hetu

4 avis

il y a 2 semainesNOUVEAU

We purchased a Vortex St Louis hot tub a little over a month ago. After comparing several models out there, we felt that the Vortex line provided the best value for the money as far as features, price and quality.

Ty from Backyard Pool and Spa guided us through the entire process as we were new to this including delivery and a post installation demo. He is very knowledgeable, friendly and helpful, answered our numerous questions and provided great advice at every step. We are so happy with our purchase and highly recommend Ty and his team if you're looking for a great hot t

Scott and Pauline

1 avis·1 photo

il y a 7 mois

Great service from Backyard Pool

And Spa! We love our Vortex Swim Spa and use it daily as both a hot tub and for training. We highly recommend Backyard Pool and Spa and Vortex Swim Spas!


Deb Ryan

1 avis·3 photos

il y a 8 mois

Ready for a swim!  We are totally satisfied with the product, price and service we received from beginning to end from Ty and staff at Backyard Pools and Spa.  They guided us through the purchase and set up of our beautiful Vortex Swim Spa.   It was worth the drive to Aurora!


Simon Mayfield

1 avis·4 photos

il y a un an

After doing much research for a swim spa, we finally settled on Vortex. The value for the money and the build quality put Vortex at the top of the list. As a previous owner of several pools and hot tubs over the years I knew what I was looking for. The team at Backyard Pool and Spa are fantastic to deal with. Both Ty and Andrew were extremely helpful during the entire process. We ordered the 20’ Hydrozone Pro + Dual zone Swim spa, extra deep model at 59”, late spring of 2020. We had it craned into our garden in November and have been enjoying it immensely. A real getaway during this pandemic.

We also purchased the Covana power cover and I must say it is worth every penny! The ease of use and the added advantage of being able to enjoy our swim spa even in rainy or snowy days.  As a custom builder and renovator for over 35yrs I have been recommending Vortex and Backyard Pool and Spa to all my clients and friends.


Sheri-Lynne Ljucovic

2 avis·1 photo

il y a un an

Our Vortex 13' Swim Spa has been amazing and versatile! With online schooling, my daughter swims at lunch for "gym". My husband and I enjoy it for date nights when everything else is closed. I also do morning laps for exercise, and we all get to relax in the evenings together. The seat with the neck and shoulder jets is my favourite after a long day at the computer. So happy with our purchase! Wish we had bought it sooner.


N Ho

Local Guide·20 avis·11 photos

il y a un an

Ty and his team of professionals have been super helpful during the entire process, starting from the pre-purchase onslaught of questions from myself all the way to the arrival of our swim spa. We finally decided with the Vortex Aqualap 19. The kids absolutely love that they can swim outdoors in the winter, and the adults can sit back and enjoy the spa portion. The delivery team were really professional and efficient. We also had a post delivery/set-up check up from one of the team members, who answered all of our questions. Even months after the purchase, i can send an email and someone will get back to me fairly quickly. The team at the store are also wonderfully nice and helpful. My experience has been nothing but wonderful.


Roberto Carreiro

Local Guide·41 avis·37 photos

il y a un an

Vortex Palladium Hot Tub


We have been extremely happy with our Vortex Palladium hot tub that we purchased from backyard pools and spas in 2020. We ordered this hot tub just before the pandemic hit and decided to wait it out and it was well worth the wait. There are a ton of features included at no additional cost, one would be the UV light that kills bacteria as the water flows through, minimizing chemicals required to keep the tub clean to backlit cup holders. We looked at several tubs before this one and although they were nice the layout of this tub is incredible with two full-size loungers for my wife and me and the kids have plenty of space to swim around on the other end. It seats 10 people but 7-8 very comfortably. The features already included worked for our budget compared to the pricing we received from other hot tub manufacturers. The icing on the cake is the service we have received from Ty and the team at Backyard pools and spas. Being a first-time owner of the

hot tub can be overwhelming at first but

their consistent support has eased the experience without a doubt. This 11x8 foot tub adds new meaning to a socially distanced hot tub experience, only if required 😂


Matt Holliday

1 avis

il y a un an

We recently purchased a Vortex Aqualounge 13 Swim Spa from Ty at Backyard Pool and Spa. The whole process was smooth from start to finish and the price was really competitive compared to other swim spas. Ty answered all our questions, and the delivery and setup went perfect. The crane was setup and gone within an hour. The spa was tested and setup at their facility, so all we had to was fill it and turn on the power.


We love that it more than just a hot tub. The kids enjoy playing in it even on these cold winter days.


We are really happy with our new Vortex Swim Spa and would highly recommend Ty and the staff at Backyard Pool and Spa.


Fred Johnson

Local Guide·209 avis·74 photos

il y a 2 ans

Déjà 1 mois que nous avons reçu notre swim spa, nage et relaxation pour les adultes, piscine pour les enfants. Beaucoup de plaisir et exellent service après vente!


bruno couture

1 avis·1 photo

il y a 8 mois

Nous avons beaucoup apprécié notre expérience avec l équipe et le service, et nous sommes tres content du produit le duel zones de vortex


Un gros merci


Rebeca Laurent

2 avis·1 photo

il y a 2 ans

Merci au Propriétaire. Le Spa de Nage nous a bien été livrer tel que la vente. Un équipe parfaite. Bonne Saison.


Etienne Fortin

5 avis

il y a un an

Service exceptionnel de la part de Sylvain le propriétaire il connait très bien son produit! Toujours disponible pour ses clients, il nous à livré notre spa de nage Vortex le 23 décembre (même si son magasin était fermé pour les fêtes) pour qu'on puisse l'avoir avant Noël. J'ai comparé avant d'acheté et les spa vortex sont de bien meilleur qualité que ce que l'on peut trouver dans les chaines de magasin de piscine et spa.


Kayleigh Harris

Local Guide·195 avis·3 386 photos

il y a un an

Jason and his team kept us updated on the progress of our swim spa's delivery and did an excellent job coordinating the delivery and installation. We are very impressed with quality of our vortex swim spa and thoroughly enjoy swimming and soaking all year round. The team at Spa New are always quick to respond to questions and assist with the continued maintenance and required products.

Adrian Gilli
Marie-Cécile Cleroux
J'ai fait affaire avec Sylvain pour l'achat de mon swimspa, TRÈS satisfaite !!! Il connait son produit et l'installation était très professionnelle. Mon swimspa est magique …More
Martine Boivin
Notre swimspa a St-Jean fait des jaloux! Merci a toute l'equipe on l'aime toujours autant apres 2 ans! …More
Carl Dubois
Service clef en main pour notre spa de nage. Installation , couvert, produits tout est parfait. …More
Francis Lagace
Service impeccable j'ai fait installer mon spa il y a 3ans et aucun problème

(Translated by Google) …
Rebeca Laurent
Merci au Propriétaire. Le Spa de Nage nous a bien été livrer tel que la vente. Un équipe parfaite. Bonne Saison. …More
Bryan Gagne-lajoie
Jai fait affaire avec Sylvain pour lachat dun swimspa et jai eu un service hors pair et il a su sajuster pour ma prise de possession ultra rapide . Et Sylvain pour ma part a été un conseillé et non un vendeur
Je recommande
craig miller
There is the only place to go if you want a spa or hot tub. The best price, Knowledgeable people and great service. Our Vortex spa was just installed and it's great so far. Look no further!
Irina Antipova
Excellent service. We bought Largest (19ft) and deepest (5 ft) swim spa Vortex and Covana (legendary swim spa cover). Delivery and installation was in time using cool boom truck crane with boom lifting up our heavy swim spa to the sky by 100 ft.
We now enjoy swimming in cold weather - it was minus 10C in November and water in our swim spa is set at 95F. First time in life we have swim spa and it really does make a difference in our life and health - swimming almost every day! We even bought special warm coats and wet suites for diving to use in swim spa as it feels very cold when you exist warm swim spa with outside temperature of minus 10C.
Steve Dover
Great selection very knowledgeable staff
Vortex swim spa delivered on time and with expert crain operator. We are loving our spa and are using it daily. Thanks Don & Ty for the excellent service.
Rob Thwaites
Spent months shopping around for a swim spa. Decided to go to Backyard Pool and Spa as the prices and service couldn't be beat. From seeing the unit apart and running, to final set up in the backyard everything was smooth and easy. Thanks guys.
Peter Dykstra
Don and his team at Backyard are amazing. Ty specifically took great care of us. We looked and shopped around everywhere and nobody could beat what they were offering. We landed on a 19ft swim spa and it has been amazing. Service, cost and the unit itself is amazing. If you are like we were and second guessing getting one and who to go with don’t hesitate and get it from backyard, I don’t do reviews often however this was necessary as everything has far exceed our expectations.